Electric scooters 
Kick scooter 
Kids - child & teen 
Accessories 
Second-hand products 
Spare parts 
Driving assistance 
Alarm & anti-theft device 
Garage & car park 
Electric & hybrid vehicles 
Vehicle maintenance & winter 
Spare parts 
Faqs By Technical information
How do I mount my product ?
All our products are supplied with installation/assembly instructions. If your product does not have instructions, you can find them on our website under the "manual" tab on the product page.
However, if you encounter any difficulties, you can always contact us.
Link to contact us : https://www.beeper.fr/fr/beeper/11_nous-contacter
How does my product work ?
All our products are delivered with a manual showing how your product works ! If your product does not have a manual, you can find it on our website in the "manual" tab on the product page.
However, if you encounter any difficulties, you can always contact us.
Link to contact us : https://www.beeper.fr/fr/beeper/11_nous-contacter
How do I repair my product ?
There are several options available to you :
- First of all, you repair it yourself by buying the necessary spare parts (see FAQ "spare parts") and by following the tutorials available on the product page. *Please note that if your product is guaranteed, you do not have to repair it yourself*
-You can also contact our technical service via the online form to return it to our warehouse for a repair estimate.
Link to contact us: https://www.beeper.fr/fr/beeper/11_nous-contacter
How do I maintain my product ?
You can find a YouTube channel with tutorials to help you care for your products and you can subscribe to be informed when new videos are released.
(YouTube channel : https://www.youtube.com/channel/UC-p9wrc5Jf5bH91HwHYceEg).
You can also access the tutorials for each product by going to their pages and clicking on the tutorial tab (see image below).
How do I repair a flat tyre on my scooter ?
To help you change your tyre safely, you can find a YouTube channel with tutorials. You also have access to other exclusive videos on your Ixit Beeper products.
(YouTube channel : https://www.youtube.com/channel/UC-p9wrc5Jf5bH91HwHYceEg/videos).
All the tutorials are also available on the product pages in the "tutorials" section (as below)
How to repair a non-guaranteed product ?
Several options are available to you :
- You can first repair it yourself by buying the necessary spare parts (see FAQ "spare parts" in "commercial information") and by following the tutorials.*Please note that if your product is guaranteed, you should not repair it yourself *
-You can also contact our technical department to return it to our warehouse for a repair estimate.
Link to contact us: https://www.beeper.fr/en/beeper/11_nous-contacter.
How do I return my broken product ?
- If your product is still under guarantee, please consult the conditions via the link: https://www.beeper.fr/en/beeper/16_conditions-generales-de-vente.
- If your product is not under guarantee, go to the FAQ « How to repair a non-guaranteed product ?» in the "Guarantee and product return" section to get more information on the procedure to follow.